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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arash Hajjam

Arash Hajjam

May 28, 2025

5  out of  5
rating by Arash Hajjam
"Working with Kimberly and her team has been one of the smartest decisions I've made for my business. From the start, Kimberly and her team have gone above and beyond—not only providing comprehensive coverage tailored to my needs but also serving as true partners in helping me protect and grow my business. Their responsiveness, deep knowledge of the industry, and genuine care for their clients make them stand out from the rest. Every question I’ve had has been answered thoroughly and professionally, and every policy recommendation has been thoughtful and relevant. What sets them apart is how proactive they are. They don't just wait for problems to arise—they help you stay ahead of them. It's rare to find a team that blends professionalism with such a personal touch. This is exactly why I will continue to do more business with them and confidently refer clients to their agency. Trust, integrity, and excellent service—that’s what you get with Kimberly and her Insurance company."
We responded:
"Arash thank you so very much for taking the time to share your detailed experiences with my agency. You are the consummate professional and I greatly appreciate our business relationship. I'm honored you feel comfortable referring your clients to my agency. A referral is one of the highest of compliments you can give my agency. I am and always will be available to you and your clients to help with industry education, Colorado insurance trends, and a competitive analysis of the area. State Farm has the most comprehensive homeowner's coverage in the State of Colorado which is critical as we face climate changes. Thank you for your business, your referrals and your thoughtful review. "
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kat saul

May 12, 2025

5  out of  5
rating by kat saul
"Walk-in, call, email; everytime there is a new associate to help. This time, Joshelyne was super helpful!! Professional, happy to help, gave good advice and information. Thank you"
We responded:
"Thank you so much Kat! We are happy to help any time!"
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Dave Brooks

April 29, 2025

5  out of  5
rating by Dave Brooks
"A little over a decade ago, my wife and I were purchasing a home in Aurora. We were State Farm customers at the time. We met with Kimberly, and I have to say she was one of the most thoroughly prepared and helpful insurance agents we had ever met. Unfortunately, we learned too late that State Farm had dropped us due to question that our small town State Farm agent in Idaho had mishandled. He filed a claim even though we asked him not to, just inquire about our coverage. He didn't have the nerve to tell us. We regret not having the opportunity to work with Kimberly, but we remember her with respect to this day."
We responded:
"Hi Dave, You are so kind! Thank you so much for the thoughtful review! Perhaps we might be able to work together now? I hope you're well and please give me a call at the agency when you have a moment. Talk soon! "
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Edwin Watson

March 25, 2025

5  out of  5
rating by Edwin Watson
"Great service and candy!"
We responded:
"Thanks Edwin! We do have great candy....stop on by for more! "
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Stephanie Slayer

March 17, 2025

1  out of  5
rating by Stephanie Slayer
"Beyond Rude Customer Service"
We responded:
"Hi Stephanie, I do not see you in my book of business. Nor have you been a client of my agency in the past. May I help you with something? Thanks, Kimberly"
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Erin Butler

December 1, 2024

5  out of  5
rating by Erin Butler
"Kimberly has been my insurance person for years Has always taken great care of me with selling houses buying cars everything I’ve done. She’s always made sure I was covered.. Kimberly is amazing State Farm agent. I highly recommend her she’s hands-on. Kimberly runs her office professionally and with exceptional customer service."
We responded:
"Erin, Thank you so much for your kind words! I've been locked out of my gmail account for quite some time so I'm sorry I'm just now responding. I love working with you and thank you so much for your review! Talk soon! Kimberly"
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josh miller

October 27, 2024

1  out of  5
rating by josh miller
"If you want to work with a woman who thinks she is above ANY criticism. Doesn’t own up to anything, makes nothing but excuses and doesn’t know the concept of setting an expectation. Overly friendly. Awkward. Passive aggressive. And then calls YOU the dishonest one…(all this revolving around my dead mother’s estate BTW). You found your agent. Good luck with that! 😃👍🏼"
We responded:
"Josh, I've been locked out of my Google business account for twelve weeks now which is why I'm just now responding to your review. Josh, I adored your mother and I'm so very sorry for your loss. We have not met in person, but if we had, I'd give you a big hug and tell you I'm so sorry for your loss. We settled you mother's State Farm Life Insurance quickly and as you preferred. I'm sorry if you felt I was not timely enough to find out information about the refund of your mother's State Farm Homeowner's Insurance which was cancelled nearly three years ago. I had to put a research request in with the company as it had been such a long timeframe since your mother's home was sold. I responded to you the second I heard from the research team. You had already cashed the refund check a year earlier. Again, I'm very sorry if the question took time to answer but it had been a few years since the policy had been in force. I'm also sorry if you did not like my answer to your inquiry about the refund, but legally we cannot refund the same policy twice. I was just trying to help you Josh. I'm sorry if you felt you did not receive the answer in a shorter timeframe. I can't give you an answer until I have an answer to give you. I hope you're doing okay and I'm sure you miss your mother. Sincerely, Kimberly"
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Lawrence Linnen

August 18, 2024

5  out of  5
rating by Lawrence Linnen
"Kimberly Brogan Smith was most helpful during trying times when a disaster hit our home."
We responded:
"Thank you so very much Larry! I appreciate you taking the time to share your experience with the agency. We appreciate you and your business! "
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Daniela Roxana Udrescu

August 12, 2024

5  out of  5
rating by Daniela Roxana Udrescu
"Great experience while transferring my account. Ghizlane was very helpful and fast in expediting the transfer."
We responded:
"Thank you so much Daniela! Ghizlane is a rock star! I'm so glad we were able to make this process as seamless as possible. We appreciate you and your business! "
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Ava Khoda

August 10, 2024

5  out of  5
rating by Ava Khoda
"Ghizlane is simply amazing! Very knowledgeable, crème de la crème of insurance account managers and a delight to work with. I would highly recommend her to anyone looking for home and auto insurance."
We responded:
"Ava, Thank you so very much for taking the time to give us your opinion! We try to be as helpful as possible when meeting our client needs. We appreciate you and your business!"
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L Johnson

July 1, 2024

5  out of  5
rating by L Johnson
"Ghizlane was very helpful and friendly and my insurance needs were taken care of promptly and professionally. Thank you Ghizlane!"
We responded:
"Thank you for your comments. Have a great day!"
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Tom Rowley

July 1, 2024

5  out of  5
rating by Tom Rowley
"Ghizlane has been great staying in contact with me throughout the process of adjustments to the premium of my daughter's vehicle. Ghizlane also helped me get funding figured out to pay my roofing company. Thank you Ghizlane for your help and staying in contact with me throughout the process, it really helps me with my anxiety of dealing with so many issues I have dealt within the past 5 months. I would recommend talking to Ghizlane at State Farm if you are interested in changing insurance companies. Ghizlane will stay on top of things and will stay in contact with you throughout the process."
We responded:
"Thank you so much Tom! We appreciate you! "
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Jaiyeola Adio

July 1, 2024

5  out of  5
rating by Jaiyeola Adio
"Ghizlane"
We responded:
"Thank you so much Jaiyeola! "
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Heide Gravley

June 27, 2024

5  out of  5
rating by Heide Gravley
"Ghizlane at Kimberly Brogans office was very helpful and answered all my questions. She took the time to listen and was patient. I appreciate her friendliness and sense of humor. I have been a State Farm Customer for a while and always have received friendly and informative answers whenever I called or came into the office of my agent. Thank you"
We responded:
"Thank you so much Heide! We greatly appreciate you!"
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J Dodds

June 21, 2024

5  out of  5
rating by J Dodds
"I’ve been with Kimberly and State Farm for years and Ghizlane has always been great at making any changes to my policies. Ghizlane has taken care of anything I needed updated and answered any questions I’ve had quickly and efficiently."
We responded:
"Thanks Mr. Dodds! We appreciate you!"
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Desiree Jiron

June 18, 2024

5  out of  5
rating by Desiree Jiron
"I can't say enough positive things about my experience with Ghizlane at Kimberly Brogan Smith Agency. Every time I reach out, Ghizlane goes above and beyond to assist me in anything I need. Ghizlane's professionalism and knowledge are apparent as she always walks me through different policy options, explaining each in detail and ensuring I understand everything clearly. What truly sets Ghizlane apart is her genuine concern for my well-being and her dedication to finding the best possible solutions to protect my assets and provide peace of mind. Ghizlane is responsive and proactive, promptly answering all my questions and addressing any concerns. She makes, what could be a daunting experience, remarkably smooth and straightforward. Thanks to Ghizlane's guidance and expertise, I feel confident that I have the right coverage in place for my family and me. I would highly recommend The Kimberly Brogan Smith Agency to anyone looking for an insurance agent who not only understands the intricacies of the industry but also genuinely cares about their clients' individual needs. Thank you, Ghizlane, for your outstanding service!"
We responded:
"Thank you so much for taking the time to write this Desiree! You know we love you and your family! I really hope you're doing well and thank you for thinking of us! We appreciate YOU!"
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Jeffrey Smith

June 10, 2024

5  out of  5
rating by Jeffrey Smith
"Smoothest car fix I ever experienced"
We responded:
"I'm so glad Jeffrey -- we are here to help you anytime. We appreciate you and your business!"
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matt bagnall

June 9, 2024

5  out of  5
rating by matt bagnall
"Friendly and helpful staff. Filled a gap for me."
We responded:
"Thanks Matt! I appreciate you complimenting my team members. I look forward to meeting with you on Friday to discuss your retirement needs. We appreciate you!"
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Will K

May 21, 2024

5  out of  5
rating by Will K
"I highly recommend Kimberly Brogan Smith as a trusted insurance agent. I've only had to file two minor claims in the 5 years I've lived in Colorado but Kimberly and her team have gone above and beyond to provide excellent service each time. Even though State Farm is a major company, someone is always available by phone or email to help me resolve issues quickly."
We responded:
"Thank you so much Will! We appreciate you!"
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Zach Salyer

April 2, 2024

5  out of  5
rating by Zach Salyer
"Ghizlane - was very helpful & glad she could help Mandi get insurance on her car. We even made the BUNDLE to save a few bucks in the Future. Thnx - Z"
We responded:
"Thanks Zach! We appreciate you!"
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Romica Dolcescu

March 28, 2024

5  out of  5
rating by Romica Dolcescu
"Ghizlane was a great agent to work with!"
We responded:
"Thank you Romica!"
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Chet Halstead

March 27, 2024

5  out of  5
rating by Chet Halstead
"I worked with Anita who was fantastic. She made the process extremely seamless and was always there to answer the myriad of questions I had. The policy was ready shortly after I called and I was able to get my car registered that same day within a few hours."
We responded:
"Thanks Chet! I'm glad we could be speedy and accurate for you!"
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Peter Hurtgen

March 22, 2024

5  out of  5
rating by Peter Hurtgen
"My family and I have trusted Kimberly’s branch for year for all our personal insurance needs! Recently, I moved back to Colorado and Ghizlane has been incredibly helpful setting up renters, new car and even insurance on a raft! I am grateful for all they have done for me!"
We responded:
"Thank you so much Peter! I appreciate you and your family! "
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Liz Amoah

March 15, 2024

5  out of  5
rating by Liz Amoah
"Interacted with Ghizlane, she was very kind and responsive . Keep up the good work."
We responded:
"Thank you Liz. We appreciate you!"
Profile photo of Fadi Ibrahim HAMDAN

Fadi Ibrahim HAMDAN

March 1, 2024

5  out of  5
rating by Fadi Ibrahim HAMDAN
"اشكر الموظفة غزلان على مساعدتها لي كافة المعلومات وإجراءات الأخرى المتعلقة بحصولي على تأمين ستات فارم لشقتي واتمنى لها النجاح والتوفيق في كافة أمور حياتها"
We responded:
"Thank you for the kind words Fadi. I hope you have a blessed day!"